Very disappointing experience at Hotel KC Manor. I booked for an Executive King Room with breakfast, but at check-in they initially gave me a Twin Bed room. When I complained, the staff told me “Please don’t book our hotel” and then offered a Standard Room. I refused, and after waiting around one hour, they finally gave me the Executive King Room I had actually booked. Very unprofessional behaviour and poor management. I request MakeMyTrip to provide appropriate compensation/refund for the inconvenience. Would not recommend this hotel
I had been staying in your hotel whenever I visit to Jamshedpur. But my last visit on July was horrible because of your Manager Miss X's (hiding), rude and unprofessional behaviour, I felt the arrogance behaviour broke the loyalty towards your brand. As a customer neither I will book ur service nor recommend to any of my colleagues/friends in future. Thanks for your service
KC Manor as the name suggests it was totally MC Manor and so was my recent experience. Quite a horrible and unpleasant stay. They provided a very smelly room which continuously had terrible odour issues from the bathroom. The AC was not working from very beginning and it made a messy situation. I was unable to sleep entirely and finally at 3 am I was not able to control anymore, asked the reception to provide another room. This entirely disrupted my sleep schedule and experience. Moreover the staffs here are totally unfriendly and unprofessional. They knocked the door early morning simply just to sign on the water bill. I slept late and still they continuously knocked and forced me to immediately open and just sign on that. This is one nightmare decision to stay on this hotel and won’t ever dream to come back here. Terrible decision and hotel in JSR. Totally disappointed.
Good hotel but interior is old , location is perfect. But no parking. Food was fantastic. Staff behaviour is good.