One of the best hotels I've ever stayed. Staff is very attentive. Valet opens the doors to the hotel for kind of attentive. Lobby management was excellent. Check in was smooth and made me feel like a vip. I asked if they had a fan by chance and they did, they also brought my wife another blanket. The rooms are very nice and the shower in the king room was so nice aesthetically and great water pressure. Bed was very comfy. Very clean. Room service was good too. Great menu. The breakfast market in the lobby was very tasty and had great coffee. Location is excellent and hard to beat. You can walk to a bunch of stuff under a mile. Most of it's a quarter mile or less. Chiefs stadium was only 15 minutes away.
Hotel Kansas City – The Unbound Collection by Hyatt is a luxurious and stylish hotel located in the heart of Kansas City. From the moment you step into the lobby, you’re welcomed by a blend of classic architecture and modern elegance. The hotel is exceptionally clean — from guest rooms to common areas, everything is well-maintained and spotless, providing a comfortable and hygienic environment for all visitors. The staff is extremely attentive and professional. They are always friendly and ready to assist with any requests, making guests feel truly cared for. The level of customer service here is top-notch, from check-in to housekeeping and dining services. Rooms are spacious, beautifully designed, and equipped with all the modern amenities needed for a comfortable stay. The hotel also features a great restaurant, a stylish bar, a fitness center, and other convenient facilities that cater to both business and leisure travelers. Overall, Hotel Kansas City offers a refined and memorable experience. Its excellent service, cleanliness, and thoughtful details make it a perfect choice for anyone visiting the city. Highly recommended for those seeking comfort, quality, and a touch of luxury.
Hotel Kansas City is an absolute dream. From the moment we arrived, everything felt elevated and intentional. The design and atmosphere are stunning—historic character with modern luxury touches. Traveling with my 165 pound Newfoundland dog, Georgie, can be tricky, but the hotel welcomed us with warmth and ease. Having a rooftop dog park just a few blocks away was such a thoughtful bonus the hotel staff shared with me. The location is unbeatable—right in the heart of the city, yet still feels like a retreat. Coffee and food on property were exceptional, making mornings effortless and indulgent. Truly a boutique experience that balances charm, comfort, and sophistication. 10/10 recommend for anyone looking for a luxurious stay in Kansas City.
This hotel is beautiful and the location was perfect for our time in Kansas City. The convention center, KC Live and the Arena are all short walks. The staff was very attentive and friendly with the exception of one (multiple times). We stayed 5 days, so we were around the property on and off quite a bit. We knew the room was going to slightly smaller, but the location of the room was odd. It was on the back side of the building, which was quiet, but the room was dark as there was only one small window tucked in the corner behind the television. Valet was always quick and they were very helpful with our bags. One additional oddity was the hotel still charges an in room dining fee when you order from their online ordering site for self pickup.